Kore.ai Launches XO Express Platform for Small Businesses: A Simplified Approach to AI Chatbot Building
Are you a small business looking to incorporate AI technology into your operations but don’t have the technical expertise to do so? Well, Kore.ai has some exciting news for you! The leading conversational AI platform provider has just announced the launch of XO Express, a new offering specifically designed for smaller businesses.
The XO Express platform takes elements from Kore.ai’s Magic-Quadrant-leading XO solution and simplifies them to make building AI chatbots more approachable for non-technical users. This means that smaller businesses can now easily create and deploy virtual agents across various functions such as commerce, marketing, sales, and service without the need for in-house AI or developer expertise.
What’s even better is that Kore.ai promises that the XO Express platform is highly affordable, making it accessible to even more SMBs. Raj Koneru, Founder and CEO of Kore.ai, expressed his excitement about the launch, stating that XO Express turns the experience of building an AI chatbot into an intuitive and fun-filled one, free of jargon.
One of the key features of the XO Express platform is the inclusion of GenAI capabilities, which are designed to enhance automation and drive operational efficiencies. These features include automated bot flows, customer intent mapping, and post-conversation summarization, all of which help accelerate bot deployments and highlight new automation opportunities.
With Gartner predicting that 75 percent of conversational AI platforms will embed GenAI by 2026, Kore.ai is ensuring that the midmarket doesn’t get left behind. Organizations like Tallahassee State College in Florida have already recognized the value of XO Express and are planning to deploy the solution to enhance interactions with their students.
If you’re interested in exploring the XO Express platform, Kore.ai is offering a free trial for organizations of all sizes. Additionally, if you’re looking for a more advanced solution, Kore.ai has also launched GALE, an industry-first GenAI playground for enterprises.
Don’t let the lack of technical expertise hold your business back from leveraging the power of AI. With Kore.ai’s XO Express platform, building and deploying AI chatbots has never been easier. Contact Kore.ai today to learn more about how XO Express can help your business thrive in the age of technological innovation.
