Top Customer Experience Conferences to Attend in 2024

Are you looking to stay ahead of the curve when it comes to customer experience trends and technology? Attending industry conferences is one of the best ways for businesses to do just that. With customers expecting outstanding digital experiences and businesses needing to keep personal information safe, staying current is crucial.

One of the biggest customer experience events of the year is Salesforce’s Dreamforce conference, scheduled for Sept. 17 to 19 in San Francisco. While registration isn’t open yet, you can sign up for a notification when it does become available.

But Dreamforce isn’t the only conference worth attending. Here are some other top customer experience conferences to mark on your calendar for 2024:

1. MarTech (March 19-20, Virtual Event)
2. Adobe Summit (March 26-28, Las Vegas and Virtual)
3. Qualtrics X4 Summit (May 1-3, Salt Lake City)
4. Customer Service & Experience West 2024 (May 13-14, San Diego)
5. Salesforce Connections (May 22-23, Chicago)
6. Gartner Marketing Symposium/Xpo 2024 (June 3-5, Denver)
7. Customer Contact Week (June 3-6, Las Vegas)
8. PegaWorld iNspire (June 9-11, Las Vegas)
9. CX North America (June 17-20, Nashville and Virtual Event)
10. Customer Experience for Financial Services (July 15-16, Boston)
11. Inbound 2024 (Sept. 18-20, Boston)
12. Microsoft Ignite (Nov. 18-22, Chicago and Virtual)

Each conference offers a unique lineup of speakers, sessions, and networking opportunities to help you stay informed and inspired in the ever-evolving world of customer experience. Whether you’re interested in AI, data-driven insights, or multichannel marketing, there’s something for everyone at these events.

So, mark your calendars, register for alerts, and get ready to elevate your customer experience game in 2024!