Discussion on Robotics with Alaska Airlines, CVG, United, AMS, and Southwest

Exploring the Future of Robotics and AI in Aviation: Insights from Industry Leaders

The robotics revolution is here, and the aviation industry is at the forefront of this transformative wave. In exclusive interviews ahead of the FTE Aviation & Robotics Summit, industry leaders share their insights into the impact of robotics, automation, and AI on operational efficiencies and customer experience.

Alaska Airlines is gearing up for the “Proactive Era” with robotics, Virtual Travel Assistants, and AR-enabled wearables to enhance customer service. Bernadette Berger, Director of Innovation at Alaska Airlines, is excited to collaborate and push the boundaries of technology in aviation.

Cincinnati/Northern Kentucky International Airport (CVG) is “all in on robotics,” automating airport activities and beyond. Naashom Marx, Director of Strategic Innovation, shares how CVG is using robots like Gita and Ottonomy to improve customer experience and operational efficiency.

United Airlines sees the future in robotics, with Senior Manager Kristen Berndt highlighting the potential for robots to revolutionize baggage handling and customer service. United is already using robots in its United Clubs to enhance passenger experience.

Schiphol Airport is leveraging robotics and AI to transform operations, with Chapter Lead Zahra Merchant discussing the implementation of collaborative robots in baggage handling. Schiphol sees huge potential in predictive data analysis and computer vision technology to enhance efficiency and customer experience.

Southwest Airlines is on a transformative journey with AI and robotics, using traditional and Generative AI to streamline operations and improve customer experience. Senior Emerging Trends Advisor Kevin Kleist will share insights on Southwest’s AI strategy at the FTE Aviation & Robotics Summit.

The FTE Aviation & Robotics Summit, taking place in Pittsburgh in May 2024, will bring together industry professionals to explore the potential of robotics in aviation. With workshops, innovation tours, and networking opportunities, the summit promises to be a hub of collaboration and innovation in the robotics space.

Don’t miss out on this exciting opportunity to be a part of the robotics revolution in aviation. Register now to attend the FTE Aviation & Robotics Summit and be a part of shaping the future of travel with robotics and AI.

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