“World CX Summit and Awards 2024: Bengaluru’s Premier Event for Customer Experience Innovation”
The World CX Summit and Awards 2024 is just around the corner, and the excitement in the Bengaluru startup ecosystem is palpable. Hosted by Trescon, this premier event is set to bring together over 200 C-level experts on September 19th at the JW Marriott Hotel. With a focus on the transformative power of artificial intelligence in shaping customer experiences, the summit promises to be a deep dive into the latest trends and innovations in the industry.
AI has been a game-changer in customer experience, revolutionizing how businesses interact with their customers. From personalized interactions to streamlined operations, AI technologies enable companies to gain deeper insights into customer behavior, ultimately leading to enhanced satisfaction and loyalty. The World CX Summit will explore the myriad ways AI is reshaping business models and creating new opportunities for competitive advantage.
The summit’s agenda is packed with insightful sessions covering topics such as enabling security-centric customer experiences, integrating data analytics for customer-centric decision-making, and navigating the digital revolution. Attendees will have the opportunity to hear from industry thought leaders such as Vishal Bhatia, Chief Digital Officer of Canara Bank, and Pinkustar Borah, Director at Hindustan Unilever Limited.
The event will also feature engaging panel discussions and keynote sessions, fostering collaboration and inspiring new approaches to customer experience management. Industry voices like Tanuj Diwan, Global Head of SurveySensum, and Ramanathan RV, Co-founder and CEO of Hyperface, will share their insights on the importance of CX and technology in driving sustainable growth and reshaping customer expectations.
The summit will culminate in the highly anticipated World CX Awards, recognizing the outstanding achievements of India’s top CX professionals. With a special focus on ‘Top CX Leaders Awards’ and ‘Top Marketing Leaders’, the awards will honor exceptional leadership and contributions across various sectors.
Bengaluru, known for its innovation and tech ecosystem, serves as the perfect backdrop for the World CX Summit and Awards 2024. As Mithun Shetty, Vice-Chairman of Trescon, notes, the city’s role in shaping the future of customer experience is undeniable. The summit will set new standards for excellence and innovation, showcasing the latest advancements and strategies in CX.
Don’t miss this opportunity to connect with the brightest minds in customer experience. Register today and be part of the conversation shaping the future of CX. Stay connected with TICE for exclusive coverage and real-time updates from the World CX Summit and Awards 2024.
